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How to override a vendor scan failure

1. Go to a vendor's profile and select Check In.
2. Select the zone you want to check the vendor into, and then select Continue.
3. Select Add Override and enter a duration and any notes you want to include.
4. Select Add Override.

The vendor scan override is added. Tell the vendor to check in at the kiosk. Or if you want to do a manual check-in, select continue with checkin here.

Learn more about vendor scan overrides.