How to respond to a vendor's appointment request

If a vendor needs to visit a facility, they can request an appointment with a person or department. The appointment must be accepted by the facility staff before the vendor can check in and enter the facility.

  1. In your facility dashboard, select Calendar.
  2. Select Pending Invitations. If you received an appointment request notification to your email, you can follow the link in the email.
  3. On the Event Invitation, select Accept or Decline.
  4. Enter any notes you want to add, and then select Accept Invite or Decline Invite.

An email with your response is sent to the vendor.

Learn more about responding to appointments.